FAQs

Everything You Need to Know About PMBS

What services does PMBS provide?

PMBS offers complete revenue cycle management, including medical billing, denial management, credentialing, and insurance verification. We help providers focus on patients while we manage the financial side.

Do you work with all specialties?

Yes. From mental health practices to primary care and specialty clinics, our services adapt to fit different medical fields.

How do you handle denied claims?

We review denial reasons, prepare detailed appeals, and resubmit claims to ensure maximum reimbursement. Our process helps recover revenue that would otherwise be lost.

Do you offer credentialing services?

Yes, we handle the entire credentialing and enrollment process with insurance payers so providers can join networks without stress.

Is PMBS HIPAA compliant?

Absolutely. We maintain strict HIPAA compliance standards to safeguard patient data and ensure confidentiality at every stage.

How soon can billing start after onboarding?

Once all required documentation is received, billing can usually begin within 7–10 business days.

What billing software do you use?

We work with multiple leading EMRs and billing platforms. Our team can integrate seamlessly with the software your practice already uses.

Do you provide regular reports?

Yes. We deliver detailed monthly reports covering claims submitted, payments received, denials, and trends so you have full visibility.

Can you help reduce claim rejections?

Definitely. Our team audits claims for errors before submission and ensures compliance with payer rules, reducing the chances of rejections.

How do you charge for services?

We generally charge a percentage of collections, aligning our success with yours. This model ensures we’re invested in growing your revenue.

Do you handle patient billing?

Yes. We manage patient statements, payment follow-ups, and inquiries with professionalism to maintain positive patient relationships.

Will I have a dedicated account manager?

Yes. Each provider is assigned a dedicated manager to ensure smooth communication and personalized support.

Can you work with small practices?

Of course. Whether it’s a solo provider or a group practice, PMBS scales its services to fit the size and needs of your business.

What sets PMBS apart from competitors?

We focus on transparency, consistency, and tailored solutions. Our approach ensures practices not only recover revenue but also grow steadily.

Do you manage insurance verifications?

Yes, we verify eligibility and benefits before appointments so providers can avoid last-minute issues with coverage.

How do you handle underpayments?

We track payments carefully and challenge underpayments by submitting appeals, ensuring providers receive the full reimbursement they deserve.

Is there a contract period?

We offer flexible contracts. Providers can choose short- or long-term agreements based on what fits their practice best.

Can I track the status of my claims?

Yes. Through detailed reports and regular updates from your account manager, you’ll always know the status of your claims.

Do you provide denial trend analysis?

Yes. We monitor and analyze denial trends, offering insights and strategies to prevent the same issues in future claims.

How do I get started with PMBS?

It’s simple—reach out to us, share your practice details, and we’ll guide you through onboarding so billing can begin quickly.

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